Service & Quality & FAQ

We will provide more precisely and efficiently manufacture and serve according to clients' drawings. Check the raw material before starting production.
We have professional QC team to ensure your product more better.
Have the random inspection during the processing. Make the 100% inspection before the shipments.

Passed CE and ROHS authentication.

All prototype products have to go through 4 checks in the whole process:
1. Raw material inspection
2. In processing inspection
3. Final inspection
4. Outgoing inspection


Q: Are you factory?
A: Yes, we are facotry, and we produce stepper motor for more then 20 years in China.
Q: How to select the motor model?
A: Before purchasing, please contact us to confirm the model no and specification to avoid any misunderstanding.
Q: What' s your warranty?
A: Our warranty is 12 months from shipment out of factory.
Q: What is your payment way?
A: Sample fee should be fully paid before production, for bulk order, 50% advance is needed and balance after copy of B/L..
Q: How can we know the product quality?
A: We suggest you to order a sample. Also, you can send us email for detail photos for checking if you cannot get enough information in the product page.