Q: Are you factory?
A: Yes, we are facotry, and we produce stepper motor for more then 20 years in China.
Q: How to select the motor model?
A: Before purchasing, please contact us to confirm the model no and specification to avoid any misunderstanding.
Q: What' s your warranty?
A: Our warranty is 12 months from shipment out of factory.
Q: What is your payment way?
A: Sample fee should be fully paid before production, for bulk order, 50% advance is needed and balance after copy of B/L..
Q: How can we know the product quality?
A: We suggest you to order a sample. Also, you can send us email for detail photos for checking if you cannot get enough information in the product page.